Hand the routine paperwork to a computer
If your team spends hours on routine admin, business process automation can do the repetitive part and pass anything unusual to a person.
A few examples
A meeting turned into actionsSpeech to text: turns calls and meetings into notes and tasks.
Sorting incoming customer messagesMessage triage: routes emails and enquiries to the right team.
Reading and checking shop receiptsDocument reading: pulls figures from receipts and invoices, and checks them.
Reconciling a bank statementAI agents: work through multi-step admin, handing doubtful items to a person.
Questions like these
- Wholesalers Can supplier invoices file themselves, so we only look at the ones that don’t add up?
- Pubs and restaurants Could till receipts and delivery notes from every site be read without anyone keying them in?
- Construction firms How do we get expenses and fuel receipts from the vans into the accounts without chasing paper?
- Dental and vet practices Could appointment requests and emails sort themselves into the right queue?
- Charities Could our meeting notes and action lists write themselves from the recording?
- Recruitment agencies Can timesheets be matched to invoices and payments without someone checking every line?
What working with us looks like
- Send us a sample
- A batch of the documents or messages your team handles now, with what they ended up entering or deciding.
- We test it on your documents
- We show you how many it would handle by itself, how many it would pass to a person, and how many of its own decisions were wrong.
- You choose how careful it is
- Anything that doesn’t add up, or that the software is unsure about, goes to a person with a note saying why.
- Your team runs it
- Clear code and written instructions, able to run on your own computers, so you’re not tied to us.
You’d work with Nick
PhD Physics, Newcastle University and University of Trento · Co-Director
Nick has a PhD in Physics from Newcastle University and the University of Trento, specialising in machine learning and mathematical modelling. He was a postdoctoral researcher at Newcastle University, with published work on deep learning for complex systems.
Common questions
- What do we need to send you?
- A sample of the documents or messages you handle now, and what your team did with them, so we can measure how often the software gets it right.
- Do our documents have to leave the building?
- No. The software can run on computers you control.
- What happens to the people who do this now?
- They check only the items the software passes to them, each with its reason attached. We write instructions for whoever looks after your computers.
Tell us which routine tasks eat your team’s time
A short description or a few anonymised examples is enough, and we’ll tell you whether it’s likely to be worth it. The first conversation is free.